Privacy Policy

Effective date: October 11, 2025

1. Introduction

Ereace ("we", "us", "our") values your privacy. This Privacy Policy describes how we collect, use, store, delete, and protect personal data that you voluntarily provide when contacting us through our form or email. We aim to minimize data retention and only keep data for a limited time.

2. Data Controller

The data controller for your personal data is:

  • Name / Company: Ereace
  • Contact email: info@ereace.es
  • Website: https://ereace.es

3. What Personal Data We Collect

We only collect the minimal personal data necessary for contact:

  • Your email address
  • Message content
  • Timestamp (date/time of submission)

4. Purpose and Legal Basis

We process this data solely for the purpose of communicating with you (responding to your message, clarifying, providing information). The legal basis is consent, which you give by submitting the form/email.

We do not use the data for marketing, profiling, or advertising purposes.

5. Data Retention

We keep contact submissions for a limited time. Unless needed for legal reasons, we delete all personal data after 30 days. After deletion, the information cannot be retrieved.

6. Data Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration or destruction (e.g. encryption at rest, secure server, HTTPS).

However, no system is completely secure — in case of data breach, we will notify you if legally required.

7. Sharing or Disclosure

We do not share your personal data with third parties. If we must do so for legal obligations (e.g. court order), we will inform accordingly.

8. International Transfers

If any personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

9. Your Rights

Under GDPR (and similar laws), you have the following rights regarding your personal data:

  • Right of access (you can request a copy)
  • Right to rectification (correct inaccuracies)
  • Right to erasure ("right to be forgotten")
  • Right to object to processing
  • Right to data portability (if applicable)
  • The right to withdraw consent at any time (this does not affect processing already done)

To exercise these rights, contact us at info@ereace.es.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "effective date" will be updated. We encourage you to review it periodically.

11. Contact

If you have questions or concerns about your data, please contact:

Ereace
Email: info@ereace.es
Website: https://ereace.es

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